CPNI Rules
ITU CUSTOMER PROPRIETARY NETWORK INFORMATION
(CPNI) POLICY
Our Digital Phone Service uses Voice over Internet
Protocol, or “VOIP.” This “CPNI Policy” applies to our VOIP
service only to the extent required by law.
The information that we have
relating to the (1) quantity, technical configuration, type, destination,
location, and amount of your use of telephone service, and (2) information
contained on your telephone bill concerning the telephone services that you
receive is subject to additional privacy protections. That information, when
matched to your name, address, and telephone number is known as “Customer
Proprietary Network Information,” or CPNI for short. Examples of CPNI
include information typically available from details on a customer's monthly
telephone bill -- the type of line, technical characteristics, class of
service, current telephone charges, long distance and local service billing
records, directory assistance charges, usage data and calling patterns. (CPNI
does not include your name, address, and telephone number, because that
information is protected by the general privacy policy described above.)
As a subscriber to our telephone services, you have the right,
and ITU has a duty, under federal law, to protect the confidentiality
of CPNI. ITU offers many communications-related services, such
as, Indytel Internet Services. From time to time we would like
to use the CPNI information we have on file to provide you with
information about our communications-related products and services
or special promotions. Our use of CPNI may also enhance our
ability to offer products and services tailored to your specific
needs. We would like your approval so that we, our agents, affiliates,
joint venture partners, and independent contractors may use
this CPNI to let you know about communications-related services
other than those to which you currently subscribe that we believe
may be of interest to you. You do have the right to restrict
this use of CPNI. If we do not hear from you within 30 days
of this notification, we will assume that you approve our use
of your CPNI for the purposes of providing you with information
about other communications-related services. You have the right
to disapprove our use of your CPNI, and may deny or withdraw
our right to use your CPNI at any time by calling the contact
numbers below. (We will also honor any restrictions applied
by state law, to the extent applicable.
ITU also offers various other
services that are not related to the communications services to which you
subscribe. Under CPNI rules, some of those services, such as Indytel Cable
Television Services, are considered to be non-communications related services.
Occasionally, you may be asked during a telephone call with one of our
representatives for your oral consent to ITU’s use of your CPNI for the
purpose of providing you with an offer for products or services not related to
the telephone services to which you subscribe. If you provide your oral consent
for ITU to do so, ITU may use your CPNI for the duration of such telephone call
in order to offer you additional services.
Any action that you take to
deny or restrict approval to use your CPNI will not affect our provision to
you, now or in the future, of any service to which you subscribe. You may
disregard this notice if you previously contacted us in response to a CPNI
Notification and denied use of your CPNI for the purposes described above. Any
denial of approval for use of your CPNI outside of the service to which you
already subscribe is valid until such time as your telephone services are
discontinued or you affirmatively revoke or limit such approval or denial. |
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